About the Support Desk
For Tourists
The Saitama Tourism Support Desk assists tourists wanting to visit attractions and join tours in Saitama, which is easily accessible from Tokyo. We provide information about local events, seasonal flowers, recommended itineraries, and can help book tours and experiences on your behalf. We’re here to help, so feel free to contact us before or during your trip! You can reach us by email or phone.
Saitama Tourism Support Desk
| Languages Available | English, Taiwanese, Chinese |
|---|---|
| E-mail address | saitama-tsd@saitamadmo.org |
| TEL | 048-788-5336 |
| Business hours | Weekdays 9:00 am – 5:30 pm *On weekends and public holidays, we are only available via phone/email. |
| Location | Sonic City Building 5F, 1-7-5 Sakuragi-cho, Omiya-ku, Saitama-shi, Saitama 330-8669 (Saitama Prefecture Products & Tourism Association) 5 minutes walk from West Exit of JR Omiya Station |
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For Travel Trade & Press
The Saitama Prefecture Products & Tourist Association established the Saitama Tourism Support Desk to attract international visitors to Saitama by leveraging its prime location near Tokyo. We serve as a point of contact for tourism businesses, including travel agencies and accommodations, both domestic and international. If you’re interested in bringing visitors to Saitama, please get in touch so that we can start helping you.