Useful Info

Emergency Contacts

Police( accidents, serious inquiries)call

[TEL]110

For ambulance, fire call

[TEL]119

※Multilingual support
When contacting emergency services for Fire/Ambulance (119) or Police (110), the operator will answer in Japanese and may only understand that language.
However, other languages are supported via 3rd-party interpreters (they will connect).

Police Department ENGLISH Hotline call

[TEL]3510-0110

Safety Tips for travelers(Japan Toursim Agency)

Tourist Information Office

Saitama Tourism Support Desk

https://saitama-supportdesk.com/contact/

TEL+81-48-788-5336
Business hoursWeekdays 9:00-17:30 *On weekends and holidays, only phone calls and e-mails are accepted.Please be advised that our office will be closed from December 29th to January 3rd.

Kawagoe City Tourist Information Office

https://tic.jnto.go.jp/eng/detail.php?id=1057

Honkawagoe Station Tourist Information Office

https://tic.jnto.go.jp/eng/detail.php?id=3016

Nakacho Tourist Information Center

https://tic.jnto.go.jp/eng/detail.php?id=3016

Travel Passes

TOBU KAWAGOE DISCOUNT PASS Premium

https://www.tobu.co.jp/en/ticket/kawagoe/premium.html

SEIBU 1Day Pass / SEIBU 1Day Pass + Nagatoro

https://www.seiburailway.jp/en/ticket/seibu1daypass/

SEIBU 2Day Pass / SEIBU 2Day Pass + Nagatoro

https://www.seiburailway.jp/en/ticket/seibu2daypass/

MOOMINVALLEY PARK Ticket & Travel Pass

https://www.seiburailway.jp/en/ticket/mvpticket_travelpass

Digital Brochure

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